Good staff, willing to help. one of the staff guys could speak english - great advantage at czech north, in which staff usually speak german, but not enlish. good apartment equipped with all the stuff one may need for living there.
Heating was terminated during the night for a long period. bed wasn't very comfortable... ( Note : 16/20 - le 16/10/2007 - Bookings )

übernachtung/frühstück waren sehr gut, ebenso der pool, whirlpool und sauna; personal an der rezeption sehr freundlich und kompetent,
Bedienung in der lobby sehr langsam, nicht aufmerksam genug beschilderung/wegweiser wären angebracht... ( Note : 17/20 - le 05/11/2007 - Bookings )

Proffesional approach, rooms, internet, welness
Poor breakfast for 4star category... ( Note : 18/20 - le 12/11/2007 - Bookings )

Absence de volets ou de rideaux occultants... ( Note : 15/20 - le 02/09/2007 - Bookings )