Better directions needed. it took us a while to find. once there the staff very helpful with information about trains and getting to downtown florence.... ( Note : 17/20 - le 30/10/2007 - Venere )

No. single room.... ( Note : 15/20 - le 31/10/2007 - Venere )

There were no bellboys or any staff members in the hotel lobby. there were only three overworked staff members behind the check-in counter. my family and i registered upon arrival. we were then cornered by a group of three men who were dressed like businessmen, robbed of all our cash, passports and various cards, all within about 3 metres distance from the check-in counter. there was no security guard anywhere nor surveillance camera. this had been a nightmare stay at the... ( Note : 8/20 - le 31/10/2007 - Venere )

The weather, and the one restaurant meal we had there.
On checking in - i ws told my credit card (halifax mastercard) was not authorised and was asked to pay the whole bill in advance - when i pointed out that my card had been accepted in uk and france before arriving they then asked for one nights payment. it appears my card was ok to pay but could not 'authorise' payment. the card has a credit limit of 10,000 euros and a miniscule balance and has never... ( Note : 13/20 - le 15/11/2007 - Bookings )

It&#039.s impossible to get there without a car and it&#039.s totally out of the city.... ( Note : 16/20 - le 18/10/2007 - Venere )

Sa situation géographique rend son accès difficile sans navigateur gps... ( Note : 17/20 - le 23/08/2007 - Bookings )

Preis-leistungsverhältnis war ok
Sehr schlechte anbindung an die city - taxi war immer erforderlich - verständigung im hotel in englisch war holperig... ( Note : 15/20 - le 29/06/2007 - Activehotels )

Hotel antiguo que necesita reformas en las habitaciones. bien situado. mobiliario de las habitaciones viejo, incluyendo camas, aire acondicionado, etc.... ( Note : 12/20 - le 08/10/2007 - Venere )