Very friendly staff and good quality of accommodation. rooms are very spacious as are public areas. restaurant food of good quality but a little cold for a winter's evening. perhaps some screens/candles would give a better atmosphere.
A good welcome, spacious room, modern bathroom. rear view over open space. staff very friendly. food generally good. very good choice at breakfast. pleasant public areas with lots of space.
Shame tv... ( Note : 16/20 - le 20/03/2008 - Activehotels )

L'accueil, le service restauration,
La salle de bain et les parquets qui grincent, tout au moins dans notre chambre... ( Note : 13/20 - le 22/04/2008 - Bookings )

We would like to have been told about the refurbishment, one of the reasons we booked this hotel was that there was a bar and restaraunt.
Location for the purpose of our trip
We were very dissapointed that the bar and restaraunt was undergoing refurbishment, we were not told this on booking, therefore had to travel out for refreshments,our double room was ok, but my son and grandsons kettle was dirty the window was brocken and the iron did not work... ( Note : 10/20 - le 23/04/2008 - Activehotels )

You get what you need to a very nice price.... ( Note : 18/20 - le 23/04/2008 - Activehotels )

The room, although relatively simple, was very clean and well equipped. the provision of a continental breakfast was a very useful addition.
Nothing, but the bar charges were rather high.... ( Note : 20/20 - le 16/04/2008 - Activehotels )

Cleanliness, all facilities available, able to get extra pillow etc
Room was very compact, compared to that of our friends who paid same tarrif for the same weekend break... ( Note : 14/20 - le 27/03/2008 - Activehotels )

I would still stay here for the location but think it is over priced for what it is
The convienience of it being in the town centre - the only hotel in hanley
Poor value for money - expensive for the room size and quality but as it only the one hotel no other choice... ( Note : 14/20 - le 18/11/2007 - Activehotels )

Hotel vieillot et triste à l'image de la ville.petit déjeuner cher vu le manque de choix.... ( Note : 11/20 - le 05/05/2008 - Bookings )

It was a very nice hotel in need of a upgrade could sush fab hotel and the building great
I wasput in some room all there stuff was still in there room and i felt bad i wasin this mans room food was ok but out icland all in all it was ok as i needed a place to stay for 1 night... ( Note : 7/20 - le 06/04/2008 - Activehotels )